Welcome to Music Traveler!
We, Music Traveler GmbH, and our subsidiaries and affiliates worldwide (collectively, "Music Traveler" or "we" or "us" or "our", as applicable) provide an online Platform (as defined below) that connects hosts ("Hosts") who have premises, rooms or space (collectively, "Music Space") and/or musical instruments and equipment ("Music Instruments" or "Music Equipment," as applicable), with users ("Users" or "User" or "you" or "your", as applicable) seeking to book such Music Space and/or Music Instruments and/or Music Equipment to use for music practice, music performance, music concerts or music events (collectively, the "Services"), which Services are accessible through our website(s) and/or webpage(s) and/or mobile application(s) and/or other social network platform(s) (collectively, the "Platform"). In these Terms and Conditions (the "Terms"), Music Traveler and the User are, where applicable, collectively referred to as, the "Parties" and each, as a "Party".
These Terms constitute a binding contractual agreement between you and us, and govern your access to and use of the Platform, its contents (the "Contents") and the Services.
By using the Platform, you agree to comply with and be legally bound by the Terms, whether or not you become a registered User or Host of the Services under the Platform.
Please read these terms carefully. Please also read carefully our Privacy Policy, which is incorporated herein by this reference. In the event of any conflict or inconsistency between the provisions of these Terms and the Privacy Policy, the provisions of these Terms shall control and govern.
Please note that we may, at our sole discretion, modify or revise our Terms at any time by updating the text of this page, including in relation to applicable fees, without notice to you, and you are bound by any such modification or revision. You should therefore visit this page periodically to review our Terms. Your continued access, use and/or browsing on this Platform following the posting of changes to the Terms means you accept those modifications or revisions.
THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND OBLIGATIONS.
IN PARTICULAR, HOSTS SHOULD UNDERSTAND HOW THE LAWS WORK IN THEIR RESPECTIVE REGION OR TERRITORY. IN MANY REGIONS OR TERRITORIES, HOSTS MUST REGISTER, GET A PERMIT, OR OBTAIN A LICENSE BEFORE LISTING AMUSIC SPACE AND/OR MUSIC INSTRUMENT AND/OR MUSIC EQUIPMENT, OR ACCEPTING USERS. HOSTS SHOULD REVIEW THEIR LOCAL LAWS BEFORE LISTING A SPACE ON MUSIC TRAVELER.
If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Platform, its Contents and the Services, and must exit immediately. Failure to use the Platform in accordance with these Terms may subject you to civil and criminal penalties.
Certain areas of the Platform (and your access to or use of certain aspects of the Services) may have different terms and conditions, standards, guidelines, or policies posted or may require you to agree with and accept additional terms and conditions. Unless otherwise stated under these Terms, in the event of a conflict between these Terms and terms and conditions posted for a specific area of the Platform, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Platform.
The Platform comprises a medium through which Hosts may create listings for Music Spaces and/or Music Instruments and/or Music Equipment, and Users may Book these directly with the Hosts.
You understand and agree that Music Traveler is not a party to any agreements entered into between Hosts and Users, nor is Music Traveler a real estate broker, agent or insurer. Music Traveler has no control over the conduct of Hosts, you and other Users of the Platform or any Music Space and/or Music Instrument and/or Music Equipment, and disclaims all liability in this regard to the maximum extent permitted by law.
You understand and agree that your relationship with Music Traveler is limited to being a User or Host, as applicable, and an independent, third-party contractor, and not an employee, agent, or joint venturer. You act exclusively on your own behalf and for your own benefit, and not on behalf of or for the benefit of Music Traveler. Music Traveler does not control, and has no right to control, your listing, your offline activities associated with your listing, or any other matters related to any listing, that you provide.
As a User, you agree not to do anything to create a false impression that you are endorsed by, partnering with, or acting on behalf of or for the benefit of Music Traveler, including, without limitation, by inappropriately using any Music Traveler intellectual property.
You acknowledge and agree that, by accessing or using the Platform, you agree to be bound by these Terms, whether or not you have registered with the Platform. If you do not agree to these Terms, then you have no right to access or use the Platform.
If you accept or agree to these Terms on behalf of a company or other legal entity or person, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, "User", "you" and "your" will refer and apply to that company or other legal entity or person.
The Platform, its Contents and the Services are intended solely for persons who are at least the Minimum Age (as defined below) or older. Any access to or use of the Platform, its Contents and/or its Services by anyone under the Minimum Age is expressly prohibited. By accessing or using the Platform, its Contents and/or Services, you represent and warrant that you are the Minimum Age or older. "Minimum Age" refers to persons who are (i) at least the age of majority in the country or territory in which they reside, or (ii) if in the United States, at least eighteen (18) years of age. The age of majority in many parts of the world is sixteen (16) years of age, but may vary depending on the country or territory you reside. You are advised to be cognizant of the age of majority in your country or territory and to fully comply with the eligibility requirements of these Terms.
For Users in the United States, Music Traveler may, in its sole discretion and to the extent permitted by applicable law, perform a background check and search and, where applicable, obtain reports from public records of any criminal convictions or sex offender registrations in relation to any User. Further, the User hereby gives consent to Music Traveler to conduct background checks as often as required in compliance with federal and state laws and the Fair Credit Reporting Act. The User hereby agrees to provide any background or compliance document upon request by Music Traveler, including, without limitation, a Good Conduct Certificate.
For Users outside the United States, we may, in our sole discretion and to the extent permitted by applicable law, perform a background check and search, and where applicable, obtain the local version of background or registered sex offender records or reports in relation to any User. You hereby agree and authorize us to use your relevant personal information, such as your full name and date of birth, to obtain such reports from third parties, including, without limitation, from Music Traveler's vendors. The User hereby agrees to provide any background or compliance document upon request by Music Traveler, including, without limitation, a Good Conduct Certificate.
In order to be able to use the Platform, you first need to sign up with Music Traveler, which you can do through the Platform. When signing up, you are obligated to provide Music Traveler with your personal information, mobile telephone number and bank information or credit card data (which may be held and processed by our third party payment provider (the "Payment Processor"), further details of which are set out in the paragraph below and in our Privacy Policy). Upon successful completion of your sign-up with Music Traveler, you will be provided with a personal account (your "Account"), accessible to you by a password of your choice. You agree to maintain accurate, complete and up-to-date information in your Account. Your must not falsify any information on your Account or relayed on the Platform or provided in relation to the Services. Your failure to maintain accurate, complete, and up-to-date Account information, including acts such as having an invalid or expired payment method on file, may result in your inability to access and use the Platform.
As further described in the Privacy Policy, Music Traveler uses the Payment Processor to link your bank account or credit card account to the Platform. The processing of payments or credits, as applicable, in connection with your use of the Platform will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer in addition to these Terms. Music Traveler is not responsible for any errors by the Payment Processor.
You agree to be bound by and comply with any additional terms, conditions and policies provided by the owner, tenant, and property manager of the Music Space (collectively, the "Music Space Owners") relating to the use of a specific Music Space and/or Music Instrument and/or Music Equipment, including, without limitations, compliance with building security procedures, IT access and use procedures provided by the Music Space Owners (the "Venue Policies"). The Venue Policies may be provided in electronic format or in hardcopy format, and some times may even be provided on the Platform.
You are responsible for all activity that occurs with respect to your Account, including, without limitation, use of the Platform, its Contents and Services, and the Music Space. Without limiting the foregoing, where other persons are brought into the Music Space following a reservation made through your Account, you do hereby agree to be fully responsible and to indemnify Music Traveler for any violation of these Terms or applicable law, by-laws or regulations, even if such violation was caused by such other persons.
Music Traveler reserves the right to determine the prevailing pricing or fees for Services provided on the Platform. Any fees which Music Traveler may charge you for the use of the Platform, its Contents and Services, and the Music Spaces, will be as set out in the Music Traveler Payment Policy. Such fees are inclusive of any taxes payable, are due immediately at Booking (as defined below), and are non-refundable. This no refund policy shall apply at all times regardless of your decision to terminate your usage, Music Traveler's decision to terminate your usage, disruption caused to our Platform, its Contents and Services, or the Music Space(s), whether planned, accidental or intentional, or any reason whatsoever.
You do hereby agree that you shall be charged fees based on the length of your intended Booking stay at the applicable Music Space (regardless of whether you, thereafter, make use of the Music Space for a shorter duration). If you exceed the amount of time for which you Booked (as defined below) a Music Space, then you shall be charged for such excess time, as well as an overage charge if such excess time conflicts with another User's Booked (as defined below) time. You do hereby consent to such excess time charges and to such overage charge.
Music Traveler, at its sole discretion, may make promotional offers with different features and different rates to any of our Hosts and Users. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. Music Traveler may change the fees for our Platform, its Contents and Services, or the Music Spaces or other applications, as we deem necessary. We encourage you to check back on our Platform or the Music Spaces or other applications, periodically, for such promotional offers that may be beneficial to you.
"Booking" means a limited license granted by the Host to the User to enter and use the listed Music Space and/or Music Instrument and/or Music Equipment for the limited duration of the confirmed booking, during which time the Host (only where and to the extent permitted by applicable law) retains the right to re-enter the Music Space and/or repossess the Music Instrument and/or the Music Equipment, in accordance with the User's agreement with the Host. Reference to "Book" or "Booked" has the same meaning as "Booking".
In the event the User has a complaint about Music Traveler, the Platform, its Contents and/or the Services, a Host or other Users, or any other issue in relation to the Terms, the User shall send a written complaint (email to suffice) to Music Traveler, after which Music Traveler shall try to reach out to the User within a reasonable period of time, to address the User's concerns and resolve the matter. Complaints, inquiries or questions can be sent to Music Traveler at info@musictraveler.com.
As a User, you are responsible for leaving the Music Space and/or Music Instruments and/or Music Equipment (including any personal or other property located at the Music Space) in the condition it was in when you arrived. You acknowledge and agree that, as a User, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Music Space. In the event that a Host claims otherwise and provides evidence of damage ("Damage Claim"), including, but not limited to, photographs, you agree to pay the cost of replacing the damaged items with equivalent items.
Hosts may choose to include security deposits in their listings ("Security Deposits"). Listings may describe whether a Security Deposit is required for the applicable Music Space. Music Traveler will try to address Hosts' requests and claims related to Security Deposits, but Music Traveler is not responsible for administering or accepting any Damage Claims by Hosts related to Security Deposits, and disclaims any and all liability in this regard.
If a Host has a Damage Claim for a confirmed Booking, the Host can seek payment from the User by referring the Damage Claim to Music Traveler. If a Host refers a Damage Claim to Music Traveler, you as a User will be notified of the Damage Claim and given an opportunity to respond. If you as a User agree to pay the Host in connection with a Damage Claim, or if Music Traveler determines, in its sole discretion, that you are responsible for damaging a Music Space and/or Music Instrument and/or Music Equipment, or any personal or other property located at a Music Space, Music Traveler will collect any such costs from you and/or against the Security Deposit.
Music Traveler also reserves the right to otherwise collect payment from you and pursue any avenues available to Music Traveler in situations in which you have been determined, in Music Traveler's sole discretion, to have damaged any Music Space and/or Music Instruments and/or Music Equipment, or any personal or other property located at a Music Space.
Both Users and Hosts agree to cooperate with and assist Music Traveler in good faith, and to provide Music Traveler with such information and take such actions as may be reasonably requested by Music Traveler, in connection with any Damage Claims or other complaints or claims made by Hosts or Users, as applicable, relating to Music Spaces and/or Music Instruments and/or Music Equipment, or any personal or other property located at a Music Space (including, without limitation, payment requests made under the Music Traveler Host Guarantee) or with respect to any investigation undertaken by Music Traveler or a representative of Music Traveler regarding use or abuse of the Platform and/or its Contents and/or the Services. If you are a User, upon Music Traveler's reasonable request, and to the extent you are reasonably able to do so, you agree to participate in mediation or similar resolution process with a Host, at no cost to you, which process will be conducted by Music Traveler or a third party selected by Music Traveler or its insurer, with respect to losses for which the Host is requesting payment from Music Traveler under the Music Traveler Host Guarantee.
If you are a User, you understand and agree that Music Traveler may make a claim under your homeowner's, renter's or other insurance policy related to any damage or loss that you may have caused or been responsible for with regards to a Music Space and/or Music Instrument and/or Music Equipment, or any personal or other property located at a Music Space (including, without limitation, amounts paid by Music Traveler under the Music Traveler Host Guarantee). You agree to cooperate with and assist Music Traveler in good faith, and to provide Music Traveler with such information as may be reasonably requested by Music Traveler, in order to make a claim under your homeowner's, renter's or other insurance policy, including, but not limited to, executing documents and taking such further acts as Music Traveler may reasonably request to assist Music Traveler in accomplishing the foregoing.
Security Deposits, if required by a Host, may also be applied to any fees due from a User overstaying at a listing without the Host's consent.
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Platform, its Contents and the Services. In connection with your use of the Platform, its Contents and the Services, you may not and you agree that you will not:
A. violate any local, state, provincial, national, or other law or regulation, or any order of a court, including, without limitation, zoning restrictions and tax regulations;
B. use manual or automated software, devices, scripts, robots, backdoors or other means or processes to access, "scrape," "crawl" or "spider" any web pages or other services contained in the Platform;
C. use the Platform for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Music Traveler endorsement, partnership or otherwise misleads others as to your affiliation with Music Traveler;
D. dilute, tarnish or otherwise harm the Music Traveler brand in any way, including through unauthorized use of the Platform's Content, registering and/or using Music Traveler or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Music Traveler domains, trademarks, taglines, promotional campaigns or Platform Content;
E. copy, store or otherwise access or use any information contained on the Platform for purposes not expressly permitted by these Terms;
F. infringe the rights of Music Traveler or the rights of any other person or entity, including, without limitation, their intellectual property, privacy, publicity or contractual right;
G. interfere with or damage our Platform, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
H. use our Platform to transmit, distribute, post or submit any information concerning any other person or entity, including, without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;
I. use our Platform in connection with the distribution of unsolicited commercial email ("spam") or advertisements unrelated to lodging in a private residence;
J. "stalk" or harass any other User or any Host of our Platform, or collect or store any personally identifiable information about any other User or any Host other than for purposes of transacting as a Music Traveler User or Host;
K. offer, as a Host, any Music Space and/or Music Instruments and/or Music Equipment that you do not yourself own or have permission to Book as a residential or other property;
L. offer, as a Host, any Music Space and/or Music Instruments and/or Music Equipment that may not be Booked pursuant to the terms and conditions of an agreement with a third party;
M. unless Music Traveler explicitly permits otherwise, request or Book a Music Space and/or Music Instruments and/or Music Equipment for someone else; and
N. contact another User or Host for any purpose other than asking a question related to a Booking, Music Space and/or Music Instruments and/or Music Equipment, or listing, or the User's or Host's use of the Platform, its Contents and Services.
O. contact another User or Host for any purpose other than asking a question related to a Booking, Music Space and/or Music Instruments and/or Music Equipment, or listing, or the User's or Host's use of the Platform, its Contents and Services.
Music Traveler owns all right, title and interest (including patent rights, copyrights, trade secret rights, mask work rights, trademark rights, sui generis database rights and all other rights of any sort throughout the world) in the Platform, its Contents, the Services and the User information, and relating to any and all inventions (whether or not patentable), works of authorship, mask works, designations, designs, know-how, ideas and information made or conceived or reduced to practice, in whole or in part, in connection therewith (collectively, the "Music Traveler IP Rights"). In the event that any Music Traveler IP Rights do not qualify as such and are deemed to be the User's intellectual property rights, the User hereby makes all assignments necessary to accomplish the foregoing ownership by Music Traveler. The User shall assist Music Traveler, at Music Traveler's expense, to further evidence, record and perfect such assignments, and to perfect, obtain, maintain, enforce, and defend any rights assigned. The User hereby irrevocably grants Music Traveler a power oICCf attorney and designates and appoints Music Traveler and its agents as attorneys in fact to act for and in the User's behalf to execute and file any document and to do all other lawfully permitted acts to further the foregoing with the same legal force and effect as if executed by Music Traveler.
Music Traveler respects copyright law and expects its Users to do the same. It is Music Traveler's policy to terminate in appropriate circumstances, the Accounts of Users or other Account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.
The User represents and warrants that: (i) the User has the legal capacity to be Party to and be bound by these Terms, to make a Booking Request and the full right to accept the Services provided for herein; (ii) the User is at or over the Minimum Age requirement provided herein; (iii) the information provided and disclosed by the User to Music Traveler and the Host shall be accurate, complete and up-to-date, and the User hereby represents and warrants that the User has not and shall not falsify and/or misrepresent any of said User information; (iv) the User shall not infringe, misappropriate or violate any intellectual property or other right of any person or entity (including, without limitation, Music Traveler); (v) the User shall comply with all applicable laws and Music Traveler rules surrounding the Booking process and use of the Music Space and/or Music Instruments and/or Music Equipment; and (vi) if the User's use of the Music Space and/or Music Instruments and/or Music Equipment requires a license, the User has obtained the requisite license and said license is in full force and effect.
Except as otherwise required by law, the User agrees that any information shared between the Parties ("Confidential Information") or provided by Hosts, in relation to the Platform, its Contents and the Services, shall be treated as strictly confidential and shall not be disclosed to any third party without the prior written consent of Music Traveler, except (a) to the User's counsel, tax advisors, auditors, employees, officers and directors, (b) to subsidiaries or affiliates of the User, (c) to potential assignees of the User, (d) to any investors or potential investors of the User, or (e) pursuant to an applicable requirement of law. The User is responsible for all of its recipients' conduct with respect to the ConfICCidential Information.
IF YOU CHOOSE TO USE THE PLATFORM, ITS CONTENTS AND THE SERVICES, YOU DO SO AT YOUR OWN RISK. YOU HAVE TO BE AT LEAST OF MINIMUM AGE TO USE THIS SERVICE, OTHERWISE YOU NEED A GUARDIAN TO USE THEPLATFORM FOR YOU. YOU ACKNOWLEDGE AND AGREE THAT MUSIC TRAVELER DOES NOT HAVE AN OBLIGATION TO CONDUCT BACKGROUND OR REGISTERED SEX OFFENDER CHECKS ON YOU OR ANY PERSON OR PARTY, INCLUDING, BUT NOT LIMITED TO, HOSTS AND OTHER USERS. IF WE CHOOSE TO CONDUCT SUCH CHECKS, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, THAT SUCH CHECKS WILL IDENTIFY PRIOR MISCONDUCT BY A USER OR HOST OR GUARANTEE THAT A USER OR HOST WILL NOT ENGAGE IN MISCONDUCT IN THE FUTURE.
THE PLATFORM IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, MUSIC TRAVELER EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. MUSIC TRAVELER MAKES NO WARRANTY THAT THE PLATFORM, INCLUDING, BUT NOT LIMITED TO, ITS CONTENTS AND THE SERVICES, WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE, ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. MUSIC TRAVELER MAKES NO WARRANTY REGARDING THE QUALITY OF ANY LISTINGS, MUSIC SPACE AND/OR MUSIC INSTRUMENTS AND/OR MUSIC EQUIPMENT, HOSTS, USERS, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY COLLECTIVE CONTENT OBTAINED THROUGH THE PLATFORM.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM MUSIC TRAVELER OR THROUGH THEPLATFORM WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH USERS OF THEPLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, INCLUDING, BUT NOT LIMITED TO, ANY HOSTS OR OTHER USERS OR THIRD PARTIES. YOU UNDERSTAND THAT MUSIC TRAVELER MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OFHOSTS ON, OR USERS OF THE PLATFORM, ITS CONTENTS AND/OR SERVICES OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE HOSTS ON, OR USERS OF THE PLATFORM. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, INCLUDING, BUT NOT LIMITED TO, HOSTS AND OTHER USERS, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON REGARDLESS OF WHETHER SUCH MEETINGS ARE ORGANIZED BY MUSIC TRAVELER. MUSIC TRAVELER EXPLICITLY DISCLAIMS ALL LIABILITY FOR ANY ACT OR OMISSION OF ANY USER OR OTHER THIRD PARTY.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE PLATFORM, ITS CONTENT AND SERVICES, YOUR LISTING OR BOOKING OF ANYMUSIC SPACE AND/OR MUSIC INSTRUMENT AND/OR MUSIC EQUIPMENT, VIA THE PLATFORM AND ANY CONTACT YOU HAVE WITH HOSTS ON, AND OTHER USERS OF THE PLATFORM, WHETHER IN PERSON OR ONLINE, REMAINS WITH YOU. NEITHER MUSIC TRAVELER NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THEPLATFORM, WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, FROM THE USE OF OR INABILITY TO USE THE PLATFORM, FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE PLATFORM OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM OR FROM YOUR LISTING OR BOOKING OF ANY MUSIC SPACE AND/OR MUSIC INSTRUMENT AND/OR MUSIC EQUIPMENT, VIA THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MUSIC TRAVELER HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
The User agrees to indemnify and hold Music Traveler, its shareholders, directors, officers, employees, heirs, successors, assigns, agents and other representatives, harmless from any and all manner of Host and/or third party actions, suits, debts, sums of money, interest owed, accounts, controversies, agreements, guaranties, promises, undertakings, charges, damages, judgments, executions, obligations and reasonably incurred costs, expenses and fees (including reasonable attorneys' fees and court costs), counterclaims, claims, demands, causes of action, liabilities, losses, damages and amounts paid in settlement incurred, paid or sustained, including, without limitation, in relation to Music Spaces and/or Music Instruments and/or Music Equipment, as applicable (together, the "Claims") that they may suffer as a result of said Host and/or third party Claims against them arising out of a breach of the User's representations and warranties under enumerated Paragraph 10 hereof or an incident occasioned by the commission or omission of the User in relation to the Booking and/or use of Music Spaces and/or Music Instruments and/or Music Equipment.
Music Traveler may, in its sole discretion, terminate, change, suspend, disable, add to or discontinue any aspect of the Terms, the Platform, its Contents, the Services, User Accounts and Host Accounts, at any time, without recourse to the User or liability to Music Traveler. Music Traveler may restrict, suspend or terminate your use of or access to the Platform, its Contents or the Services, if we believe you are in breach of or are attempting to breach these Terms or applicable law, or for any other reason or no reason at all, without notice or liability (including, for example, if we learn that you have provided us with false or misleading information, or interfered with Hosts or other Users or the administration of the Platform, its Contents and/or the Services).
In the event of the termination of the Terms for any reason: (i) the license granted to you in the Terms, the Platform, its Contents, the Services, access to Hosts, other Users and your Account, will immediately terminate; and (ii) you must immediately cease all use of the Platform and destroy or erase all copies of the Platform in your possession or control. Any use of the Platform after termination is unlicensed and is in violation of the Music Traveler IP Rights. Music Traveler and its affiliates reserve the right to refuse service, terminate Accounts, remove or edit Content or cancel orders in their sole discretion.
If Music Traveler materially breaches a material provision of these Terms, the User may terminate this Agreement at any time by closing the User Account on the Platform.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Austria, without regard to the conflicts of laws provisions thereof. The Parties hereby waive (a) any right to sue in any court that would otherwise have jurisdiction, and (b) to have a jury trial. Any and all disputes or controversies arising under or relating to the interpretation or application of the provisions of the Terms or any extension or modification thereof, or the asserted breach thereof by any Party, shall be resolved through final and binding arbitration, as follows:
(i) if you are a resident of the United States of America, any arbitration between you and Music Traveler will be administered in New York City by the American Arbitration Association (the "AAA") under its then-current Commercial Arbitration Rules, as modified by these Terms, and as presided over by a single arbitrator chosen by the AAA; or
(ii) if you are a resident in any other territory, any arbitration between you and Music Traveler will be administered in Vienna, by the International Chamber of Commerce (the "ICC"), under its then-current Rules of Arbitration, as modified by these Terms, and as presided over by a single arbitrator to be chosen by the ICC.
In each situation, any arbitrator so appointed shall be empowered to (a) in addition to awarding actual money damages (but not punitive damages) against the Party found to have violated the Terms, grant in his award, injunctive or other types of equitable relief, (b) enforce specific performance of the Terms, and (c) prevent any continuing or further violation of its terms. Judgment upon the award rendered in such arbitration, shall be final, and may be entered in any court having jurisdiction there. The cost of such arbitration shall be borne equally by the Parties, except that each Party shall be responsible for its own attorneys' fees.
You hereby agree to waive any class action proceeding or Claim or counterclaim against Music Traveler, its affiliates, successors or assigns, whether at law or equity, regardless of which Party or third party brings suit. This waiver shall apply to any matter whatsoever between the Parties hereto which arises out of or is related in any way to these Terms, the performance of either Party, and/or your (i) use of the Platform, its Content and/or the Services, (ii) use of your Account, (iii) Booking or use of Music Spaces and/or Music Instruments and/or Music Equipment, or (iv) interaction with Hosts or other Users.
From the foregoing, you and Music Traveler hereby agree that neither Party shall bring any action against the other Party as a plaintiff or class member in any purported class action or other representative proceeding. Further, unless you and Music Traveler otherwise agree, no judge or arbitrator may consolidate more than one person's Claims or otherwise preside over any form of representative or class proceeding.
The Parties agree to prior negotiate or to mediate any dispute arising under these Terms, before resorting to arbitration. In the event of any such dispute, the Parties, within thirty (30) days of a written request for negotiation and/or mediation, shall initiate negotiations and/or mediation, which shall be conducted in good faith. As part of good faith negotiation and/or mediation efforts, the Parties may appoint a mediator to guide the process. If the Parties are unable to resolve the matter or to agree to a mediator, the Parties shall submit the matter to arbitration.
These Terms and the Services contemplated hereunder are personal to the User and the User shall not have the right or ability to assign, transfer, or subcontract any obligations under the Terms without the written consent of Music Traveler. Any attempt to do so shall be void. Music Traveler shall have the right to assign, transfer, or subcontract any obligations under the Terms, at its absolute sole discretion, without the consent of the User.
All notices under the Terms shall be in writing, and shall be deemed given when (i) personally delivered, or (ii) sent by confirmed telecopy, facsimile or electronic mail (email) or other electronic means, or (iii) three (3) days after being sent by courier or prepaid certified or registered mail to the address of the Party to be given notice, as provided, or in the case of the User, the User address indicated in the User Account, or such other address as such Party last provided to the other by written notice.
The failure of Music Traveler to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Music Traveler. Except as expressly set forth in these Terms, the exercise by either Party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. In the event that any provision of the Terms shall be determined to be illegal, unenforceable or excessively broad as to duration, geographical scope or activity, then that provision shall be construed so that the remaining provisions of the Terms shall not be affected, but shall remain in full force and effect, and any such illegal or overly broad provision shall be deemed, without further action on the part of any Party, to be modified, amended and/or limited, but only to the extent necessary to render the same valid and enforceable in the applicable jurisdiction. These Terms (along with the agreements ancillary hereto, and all of the exhibits and schedules attached hereto) contains and constitutes the complete and exclusive agreement between the Parties concerning its subject matter and supersedes all prior or contemporaneous agreements or understandings, written or oral, concerning the subject matter hereof, except as specifically set forth herein and therein.
This Platform, its Contents and Services, is for use by Users and Hosts in many territories and jurisdictions around the world. Certain specific laws or information may apply to you depending on the territory or jurisdiction in which you reside. Please read the following information in the event it applies to you and your territory or jurisdiction:
California Civil Code Section 1789.3, grants California residents the right to receive the following specific consumer rights notice:
The name, address of the provider of this service is Music Traveler GmbH, [Address]. Complaints regarding the service or requests to receive further information regarding use of this service may be sent to the above address or tohelp@musictraveler.com.
For further information on your consumer rights as a California resident, you can reach out to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, which may be contacted in writing at 1625 North Market Boulevard, Suite S202, Sacramento, CA 95834 or by telephone at (916) 574-7950 or (800) 952-5210.
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
If you have any questions about these Terms please contact us at info@musictraveler.com.
Music
Traveler Privacy Policy
Effective date: September 21, 2017
Dear user,
We,
Music Traveler GmbH, and our subsidiaries and affiliates worldwide
(collectively, “Music Traveler” or “we” or “us” or “our”, as
applicable) provide an online Platform (as defined below) that connects hosts
(“Hosts” or “Host”) who have premises, rooms or space (collectively, “Music Space”) and/or musical
instruments and equipment (“Music
Instruments” or “Music Equipment,” as applicable), with
users (“Guest Users” collectively
with Hosts, “Users” or “User” or “you”
or “your”, as applicable) seeking to
book such Music Space and/or Music Instruments and/or Music Equipment to use
for music practice, music performance, music concerts or music events
(collectively, the “Services“),
which Services are accessible through our website(s) and/or webpage(s) and/or
mobile application(s) and/or other social network platform(s) (collectively,
the “Platform”). In this Privacy
Policy (as defined below), Music Traveler and the Host are, where applicable,
collectively referred to as, the “Parties”
and each, as a “Party”.
We appreciate your business, visit to, and use of
our Platform.
As a visitor to our Platform and User of our Services,
we consider the privacy of your data and information, whether corporate or
personal, to be of fundamental importance and a top priority. Information we
gather from you as a User, not only facilitates interactions and transactions
between us and you and other Users, but also helps us continually improve your Platform
experience.
Towards
assuring you of the security and protection of the information you provide us
when transacting on, or using our Platform Services, we outline below our
policy that governs the use of this Platform, to protect your personal data as informed
by the requirements of law (the “Privacy
Policy”). By accessing and browsing the Platform and/or using our Services,
you are agreeing to be bound by and affirm that you are conversant with our
Privacy Policy, as amended and modified from time to time, and its limitations
or qualification. Please read it carefully. Please also carefully read our Terms
and Conditions which govern the use of our Platform in general, and which are
incorporated herein by this reference. In the event of any conflict or
inconsistency between the provisions of this Privacy Policy and the Terms and
Conditions, the provisions of the Terms and Conditions shall control and
govern.
All
capitalized terms used herein but not otherwise defined in this Privacy Policy
will have the meanings set forth in the Terms and Conditions.
Please
note that we may, at our sole discretion, modify or revise this Privacy Policy
at any time by updating the text of this page, without notice to you, and you
are bound by any such modification or revision. You should therefore visit this
page periodically to review our Privacy Policy. Your continued access, use
and/or browsing on this Platform following the posting of changes to this
Privacy Policy means you accept those modifications or revisions.
Music
Traveler, may process your personal information outside your jurisdiction,
territory or country. Each of the countries in which Music Traveler has a
presence, has differing privacy laws offering different levels of protection
for your personal information. Our Privacy Policy reflects these varying
practices and we will act in accordance with this Privacy Policy in all
jurisdictions we operate in by providing your personal information in any
jurisdiction, in accordance with this Privacy Policy.
Information We May Collect From
You
By using
the Platform and its related sites, Services and/or registering for a Music
Traveler account, being either a Guest User account or a Host account, as
applicable (collectively, the “Music
Traveler Account”), you expressly consent to our collection, use,
disclosure, and retention of your personal information as described in this
Privacy Policy.
You can browse our Platform without telling us who you are or revealing
any personal information about yourself. If you register for a Music Traveler Account
with us, you give us your personal information, and you are not anonymous to
us. If you choose to provide us with personal information, you consent to the
transfer and storage of that information on our servers located in any
jurisdiction, territory or country of our choosing, and with respect to our
affiliates, elsewhere in the world where we have a presence.
When you visit our Platform or use our Services, we collect information
sent to us by your computer, mobile phone, or other access device. This
information is not associated with you personally unless you sign in as a
registered User.
We
collect the following types of personal information in order to provide you with
the use and access to our Platform and our Services:
• personal information you provide to us
such as your name, title, date of birth, home and/or business address (billing (if
applicable) and/or mailing address), email address, home and/or business phone
number, mobile telephone number, wireless and/or fax number, physical contact
information, and (depending on the service used) sometimes financial
information, such as credit card, debit card or bank account numbers;
•
other information, personal or
otherwise, such as Music Space and/or Music Instrument and/or Music Equipment
characteristics, availability or preference, as applicable, Platform use
history and marketing preferences, that you provide to us through questionnaire,
correspondence, chats, dispute resolution, or shared by you from other social
applications, services, or websites;
•
additional personal information we ask
you to submit to authenticate yourself or if we believe you are violating our Platform
policies (for example, we may ask you to send us an ID or bill to verify your
address, or to answer additional questions online to help verify your identity);
• other supplemental information obtained
from third parties such as demographic and navigation data; your program level
in their User incentive program and your Music Traveler Account information;
and, especially with respect to Hosts, your credit check information, and
additional information about you from a credit bureau, as permitted by law;
• information from your interaction with
our Platform, Services, content and advertising, including, but not limited to,
web logs, device ID, device type, geo-location information, computer and
connection information, statistics on User behavior, page views, traffic to and
from the Platform, ad data, IP address and standard web log information; and
•
details of interactions, communications
and transactions you carry out through our Platform.
Guest Users may be required to provide information
to Hosts in the course of Hosts offerings Music Space and other related
services. Such information may range between personal and public information
and may include, without limitation (i) personal
identification, (ii) reasonable professional background information, and (iii)
dates of Music Space usage.
Hosts are required to keep information provided by
Guest Users confidential, and may be liable to Music Traveler and the
applicable Guest User for any breach of confidentiality.
Sharing Information With Our Third Party
Payment Processor
When you sign up on the Platform, you are obligated to provide your
credit card data as part of your personal information. Your credit card
information is held and processed by our third party payment provider (the “Payment Processor”). In this regard, the
processing of payments or credits, as applicable, in connection with your use
of the Platform will be subject to the terms, conditions and privacy policies
of the Payment Processor and your credit card issuer in addition to this
Privacy Policy and our Terms and Conditions. We are not responsible for any
errors by the Payment Processor.
Sharing of Information
and Registration with Social Media Platforms
We offer sign-on Services that allow you to use third party login
credentials to access our Platform. We also offer Services that allow you to
share information with third party social media websites such as Facebook,
Google Plus, Twitter, and others.
You may choose to provide us with access to certain personal information
stored by such third party websites. The personal information we have access to
varies by website and is controlled by your privacy settings on that website
and your consent. By associating an account managed by a third party with your Music
Traveler Account and authorizing Music Traveler to have access to this
information, you agree that Music Traveler may collect, use and store
information from these websites in accordance with this Privacy Policy.
Use
Our
primary purpose in collecting personal information is to provide you with
access to our Platform and our Services, and provide you with a safe, smooth,
efficient, and customized experience. You agree that we may use your personal
information to:
•
where applicable, process transactions
between you and us;
•
process
data internally, for instance compile statistical information about your
interests and that of other Users in relation to the Services on our Platform;
•
provide
you with information, Services that you request from us or which we believe
would interest you in a way that is targeted and relevant;
• provide
access to our Platform and the Services and User support you request;
•
carry out contractual obligations based
on agreements entered between you and us;
• resolve
disputes and troubleshoot problems;
• prevent, detect, and investigate
potentially prohibited or illegal activities, and enforce our Terms and
Conditions;
• customize, measure, and improve our Services,
content, and advertising to ensure you have a better User experience on our Platform;
•
tell you about our Services and those of
our corporate family, as well as changes to them;
•
advise you of forthcoming new Services,
Music Spaces and/or Music Instruments and/or Music Equipment, and promotional
offers;
•
deliver
targeted marketing, Service updates, and promotional offers based on your
communication preferences;
• compare information for accuracy, and
verify it with third parties;
• contact you, for the purposes provided
in this Privacy Policy, any other of our policies or for whatever reason, at
telephone numbers we have collected, by placing a voice call or through text
(SMS) or email messaging, as authorized by this Privacy Policy;
and
• provide you other Services requested by
you as described when we collect the information.
Please note that if the email address you provide
to us is a wireless email address, and you have elected to receive promotional
messages from us, you agree to receive messages at such address from us, unless
and until you have elected not to receive such messages by following the
instructions in the marketing section below. You understand that your wireless
carrier's standard rates apply to these messages, and that you may change your
mind at any time by following the instructions in the marketing section below.
You represent that you are the owner or authorized user of the wireless device
on which messages will be received, and that you are authorized to approve the
applicable charges.
Marketing
We do not sell, trade or lease your personal information to third
parties for their marketing purposes without your explicit consent. We may
combine your personal information with information we collect from other
companies and use it to improve and personalize our Services, content and
advertising.
If you do not wish to receive marketing communications from us, you can
indicate your communications preference in your Music Traveler Account,
or within direct communication channels
with us including through means we may seek to contact you such as email,
text, SMS or any other messaging service, telephone, fax and by post.
Our Disclosure of Your
Information
We disclose personal information to respond to legal requirements, enforce
our policies, respond to claims that a listing or other content violates the
rights of others, or protect anyone's rights, property, or safety. Such
information will be disclosed in accordance with applicable laws and
regulations.
We also
share your personal information with:
•
our affiliates to provide joint content
and Services (like registration, transactions, and User support), to help
detect and prevent potentially illegal acts and violations of our policies, and
to guide decisions about their products, sites, applications, tools, services
and communications. We shall use this information to send you marketing
communications only if you have requested our Services and will use your
personal information in compliance with our Privacy Policies and our global
privacy standards;
• service providers and other third
parties that provide products or services for or through our Platform or for
our business (such as website or database hosting companies, address list
hosting companies, email service providers, analytics companies, distribution
companies, fulfillment companies, and other similar service providers that use
such information on our behalf) under contract who help with our business
operations (such as, but not limited to, fraud investigations, bill collection,
insurance service providers, affiliate and rewards programs, site operations,
and co-branded credit cards);
• other third parties to whom you
explicitly ask us to send your information (or about whom you are otherwise
explicitly notified and consent to when using a specific Service) including
third party incentive or reward programs in which you may enroll and we may participate,
which information shared would be limited;
•
law enforcement, governmental agencies, authorized
third parties, judicial proceedings, including a valid court order in relation
to litigation or in response to a verified request relating to criminal
investigations or alleged illegal activity or any other activity that may
expose us, you, or any other User to legal liability. In such events, we will
disclose information relevant and necessary to the investigation, inquiry or
court proceedings, such as name, city, state, ZIP code, telephone number, email
address, User ID history, IP address, fraud complaints, Platform use history,
and anything else we may deem relevant in that regard;
•
other business entities which provide
offers to select Users through us. When we do this we do not provide those
businesses with your name and address, and you have every right to notify us
that you are not interested in receiving such offers; and
• other
business entities, should we plan to merge with or be acquired by a given
business entity. (Should such a combination occur, we will require that the new
combined entity follow this Privacy Policy with respect to your personal
information. If your personal information will be used contrary to this Privacy
Policy, you will receive prior notice).
Without limiting the above, in an effort to respect your privacy and our
ability to keep the community free from bad actors, we will not otherwise
disclose your personal information to law enforcement, other government officials,
or other third parties without a subpoena, court order or substantially similar
legal procedure, except when we believe in good faith that the disclosure of
information is necessary to prevent imminent physical harm or financial loss or
to report suspected illegal activity.
Further, other than as set forth above, you will receive notice when
information about you might go to third parties, and you will have an
opportunity to choose not to share the
information.
Information You Share on our
Platform
Your User ID is not displayed throughout the Platform (and
so is not available to the public), although for our internal purposes and out
of the public eye, it is connected to all of your Music Traveler activity. For
Guest Users, people you allow to use your Music Traveler Account on the
Platform, can see your Host and Music Space and/or Music Instrument and/or
Music Equipment selections and usage as well as other related information. Once
you select a Music Space and start interacting with a potential Host, the Host
can see some of your identifying information. For Hosts, people you allow to
follow you on the Platform, can see your Music Space(s) and/or Music
Instrument(s) and/or Music Equipment, the price for their use, and some of your
identifying information. Notices sent about suspicious activity and policy
violations on our Platform refers to User IDs and specific items. So if you
associate your name with your User ID, the people to whom you have revealed
your name will be able to personally identify your Music Traveler activities.
If you access our Platform from a shared computer, a
computer in an Internet café or another person’s mobile phone, certain
information about you, such as your User ID, activity, or reminders from Music
Traveler, may also be visible to other individuals who use the computer or
mobile phone after you.
Our Texting Service
Our Platform has a robust texting service as part of its
Services (the “Texting Service”).
Through the Texting Service, Guest Users and Hosts can connect and communicate
freely. We do not monitor the text messages of Guest Users and Hosts. However,
in the unlikely event that we become privy to any leaked messages of Guest Users
and/or Hosts, we shall not be responsible or liable for any
loss or damage arising from such leaked messages, whether it was caused by a
failure of Music Traveler’s systems, an act of Music Traveler’s employees or an
act of cyber hacking.
Using Information from Us
We enable you to share personal information using the
Platform and our Services. We encourage you to disclose your privacy practices
and respect the privacy of other Users. To help protect your privacy, we allow
only limited access to other Users' contact and usage information to facilitate
connection, interaction and flow of relevant or common
information.
When Users are involved in connecting with each other, they may have access to
each other's name, User ID, email address and other contact information. In
all cases, you must give other Users a chance to remove themselves from your
database and a chance to review what information you have collected about them.
You
agree to use User information only for:
• User connection-related purposes that
are not unsolicited commercial messages;
• using Services offered through Music
Traveler; or
• other purposes that a User expressly
chooses.
Cookies
We use “cookies” (small data files placed within your computing device)
on certain of our pages to help analyze our Platform page flow; customize our Services,
content and advertising; measure promotional effectiveness, and promote trust
and safety. Cookies track your movement on our Platform, including what you
view, your transactions and what you purchase. They essentially serve to
improve and personalize your experience on our Platform.
A few
important things you should know about our use of these technologies are:
• we offer certain features that are
available only through the use of cookies and are therefore one of the
primary ways in which we announce a new feature that was added since the last
time you visited our Platform;
• we use cookies to help identify you, track
information about you and maintain your signed-in status;
• most cookies are "session
cookies," meaning that they are automatically deleted from your hard drive
at the end of a session;
• you are always free to decline our
cookies if your browser permits, although doing so may interfere with your use
of our Platform or Services;
•
you may encounter cookies from third
parties, known as service providers, that we have allowed on our Platform that
assist us with various aspects of our Platform operations and services; and
• you also may encounter cookies from
third parties on certain pages of our Platform that we do not control and have
not authorized. (For example, if you view a Platform page created by another User,
there may be a cookie placed by that page).
Most web and mobile phone browsers or Flash
players have functionalities that can be set to block or refuse the use of
cookies. However, refusing a cookie may, in some instances, hinder or curtail
your User experience on our Platform or certain areas of it.
Clear GIFs
We may use "clear GIFs" (also known as "web beacons"
or "pixel tags") or similar technologies, in the Platform and/or in
our communications with you, to enable us to evaluate Platform usage
information about visitors to our Platform, target campaigns, upgrade visitor
information, and know whether you have visited a Platform page or received a
message. A clear GIF is typically a one-pixel transparent image (although it
can be a visible image as well), located on a Platform page or in an email or
other type of message, which is retrieved from a remote site on the Internet
thus enabling the verification of an individual's viewing or receipt of a Platform
page or message. A clear GIF may enable us to relate your viewing or receipt of
a Platform page or message to other information about you, including your
personal information.
IP Address and
Clickstream Data
Our server automatically collects data about your server's Internet
address when you visit us. This information, known as an Internet Protocol
address, or IP Address, is a number that's automatically assigned to your
computer by your Internet service provider whenever you're on the Internet.
When you request pages from our Platform, our servers may log your IP Address
and sometimes your domain name. Your IP Address is used to help identify you
and to gather demographic information about our Users as a whole. Our server
may also record the referring page that linked you to us (e.g., another website
or a search engine); the pages you visit on our Platform; the website or mobile
application you visit after our Platform; the ads you see and/or click on;
other information about the type of web browser, computer, platform, related
software and settings you are using; any search terms you have entered on this Platform
or a referral site; and other web usage activity and data logged by our web
servers. We use this information for internal system administration, to help
diagnose problems with our server, to administer our Platform, and to customize
your User experience. Such information may also be used to gather demographic
information, such as country of origin and Internet Service Provider. We may link
this information with your personal information.
Any or all of these activities with regard to Platform usage information
may be performed on our behalf by our services providers, including, for
example, our analytics vendor(s) and our email management partner(s).
No Spam, Spyware or
Spoofing
We and our Users do not tolerate spam. Make sure to set your Music
Traveler communication preferences so we communicate to you as you prefer. You
are not licensed to add other Users to your mailing list (email or physical
mail) without their express consent. To report Music Traveler-related spam or
spoof emails to Music Traveler, please forward the email to support@musictraveler.com.
You may not use our communication
tools to send spam or otherwise send content that would violate our Terms and
Conditions. We automatically scan and may manually filter messages to check for
spam, viruses, phishing attacks, and other malicious activity or illegal or
prohibited content, but we do not permanently store messages sent through these
tools. If you send an email to an email address that is not registered in our
community (via Refer-a-Friend or other tools), we do not permanently store that
email or use that email address for any marketing purpose. We do not rent or
sell these email addresses.
Phishing
With
identity theft a continuing problem, it has become increasingly common for
unauthorized individuals to send email messages to consumers, purporting to
represent a legitimate company such as a bank or on-line merchant, requesting
that the consumer provide personal, often sensitive information. Sometimes, the
domain name of the email address from which the email appears to have been
sent, and the domain name of the website requesting such information, appears
to be the domain name of a legitimate, trusted company. In reality, such
sensitive information is received by an unauthorized individual to be used for
purposes of identity theft. This illegal activity has come to be known as “phishing.”
We will
never request your password or social security number via email. If you
receive an email or other correspondence requesting that you provide any
sensitive information (including your Platform password or credit card information)
via email or to a website that does not seem to be affiliated with our Platform,
or that otherwise seems suspicious to you, please do not provide such
information, and report such request to us.
Accessing, Reviewing and Changing Your
Personal Information
Your
password is the key to your Music Traveler Account. Use unique numbers,
letters, and special characters, and do not disclose your Music Traveler password
to anyone. If you do share your password or your personal information with
others, remember that you are responsible for all actions taken in the name of
your Music Traveler Account. If you lose control of your password, you may lose
substantial control over your personal information and may be subject to
legally binding actions taken on your behalf. Therefore, if your password has
been compromised for any reason, you should immediately notify Music Traveler
and change your password.
You can
see, review, and change most of your personal information by signing on to Music
Traveler. Generally, we will not manually modify your personal information because
it is very difficult to verify your identity remotely. You must promptly update
your personal information if it changes or is inaccurate. Once you make a
public posting, you may not be able to change or remove it. Upon your request,
we will close your Music Traveler Account and remove your personal information
from view as soon as reasonably possible, based on your Music Traveler Account
activity and in accordance with applicable law. We do retain personal
information from closed accounts to comply with law, prevent fraud, collect any
fees owed, resolve disputes, troubleshoot problems, assist with any
investigations, enforce our Terms and Conditions, and take other actions
otherwise permitted by law.
How we Protect and Store Personal Information
Throughout
this Privacy Policy, we use the term "personal information" to
describe information that can be associated with a specific person and can be
used to identify that person. We do not consider personal information to
include information that has been made anonymous so that it does not identify a
specific User.
We store and process your personal information on our computers in the
Republic of Austria and elsewhere in the world where we have a presence. We
protect your information using technical and administrative security measures
to reduce the risks of loss, misuse, unauthorized access, disclosure and
alteration. Some of the safeguards we use are firewalls and data encryption,
physical access controls to our data centers, and information access authorization
controls.
We take steps to ensure that the personal information we collect is
accurate and up to date, and we provide you with the opportunity to update your
information through your Music Traveler Account profile settings. We retain
information as long as it is necessary and relevant for our operations or for
as long as is expressly agreed between you and us. In addition, we may retain
personal information from closed accounts to comply with the law, prevent
fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist
with any investigation, enforce our Terms and Conditions and take other actions
permitted by law.
Although we try our best to protect the security and integrity of your
personal information against both unauthorized physical and electronic access,
we cannot guarantee that information during transmission through the Internet
or any computer network is entirely safe from unauthorized intrusion, access or
manipulation. We will make your sensitive information available to our
employees and agents on a need-to-know basis. Nonetheless, we will have no
liability for disclosure of information to anyone due to errors or unauthorized
acts of third parties during or after transmission. In any event, where we
believe personal data has been compromised, we will notify you of this.
Please note that it is important for you to protect against unauthorized
access to your password and your computer. You agree to (a) immediately notify
us of any unauthorized use of your password or Music Traveler Account or any
other breach of security, and (b) ensure that you exit from your Music Traveler
Account at the end of each session, especially where you are accessing our Platform
on a public computer. It is your sole responsibility to control the
dissemination and use of your password, control access to and use of your Music
Traveler Account, and notify us when you desire to cancel your Music Traveler Account
on our Platform. We will not be responsible or liable for any loss or damage arising
from your failure to comply with this provision.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this
document addresses only the use and disclosure of information we collect from
you. If you disclose your information to others, whether they are Users on our Platform
or other sites throughout the Internet, different rules may apply to their use
or disclosure of the information you provide to them. When you click links and
banners on our Platform that take you to third party websites, you will be
subject to the third parties’ privacy policies. Music Traveler does not control
the privacy policies of third parties, and you are subject to the privacy policies
of those third parties where applicable. We encourage you to ask questions
before you disclose your personal information to others.
Right to a Copy
You have a legal right to request and obtain a copy of the information
we hold about you. This includes information on how this will be used and to
ensure this information is accurate. You may review and edit the personal
information that is stored in your Music Traveler Account on our Platform. You
may send us new or updated information at any time. Taking into account the
foregoing, we will endeavor to respond to your request to access, update or
delete your information as soon as practicable. Before we are able to provide
you with any information, correct any inaccuracies or delete any information,
however, we may ask you to verify your identity and to provide other details to
help us to respond to your request. In addition, you have the right to request
access to the personal information that we hold about you at any time.
Contact Us
If your privacy
questions are not answered online, you may write to us at: Music Traveler, Attn:
[Address], or using the Contact Us form, or email us at info@musictraveler.com
.
Effective
date: September 21, 2017
Music Traveler
Host
Terms and Conditions
Effective date: September 20, 2017
Welcome to Music Traveler!
We, Music Traveler GmbH, and our subsidiaries and affiliates
worldwide (collectively, “Music Traveler”
or “we” or “us” or “our”, as
applicable) provide an online Platform (as defined below) that connects hosts (“Hosts” or “Host” or “you” or “your”, as applicable) who have premises,
rooms or space (collectively, “Music
Space”) and/or musical instruments and equipment (“Music Instruments” or “Music Equipment,” as applicable), with
users (“Users”) seeking to book such
Music Space and/or Music Instruments and/or Music Equipment to use for music
practice, music performance, music concerts or music events (collectively, the
“Services“), which Services are
accessible through our website(s) and/or
webpage(s) and/or mobile application(s) and/or other social network
platform(s) (collectively, the “Platform”).
In these Terms and Conditions (the “Terms”),
Music Traveler and the Host are, where applicable, collectively referred to as,
the “Parties” and each, as a “Party”.
These Terms constitute a binding contractual agreement between you
and us, and govern your access to and use of the Platform, its contents (the “Contents”) and the Services.
By using the Platform, you agree to comply with and be legally
bound by the Terms, whether or not you become a registered Host or User of the
Services under the Platform.
Please read these terms carefully. Please also read carefully our Privacy
Policy which is incorporated herein by this reference.
In the
event of any conflict or inconsistency between the provisions of these Terms
and the Privacy Policy, the provisions of these Terms shall control and govern.
Please
note that we may, at our sole discretion, modify or revise our Terms at any
time by updating the text of this page, including in relation to applicable
fees, without notice to you, and you are bound by any such modification or
revision. You should therefore visit this page periodically to review our Terms.
Your continued access, use and/or browsing on this Platform following the
posting of changes to the Terms means you accept those modifications or
revisions.
THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS AND OBLIGATIONS.
IN PARTICULAR, HOSTS SHOULD UNDERSTAND HOW THE LAWS WORK IN THEIR RESPECTIVE REGION
OR TERRITORY. IN MANY REGIONS OR TERRITORIES, HOSTS MUST REGISTER, GET A
PERMIT, OR OBTAIN A LICENSE BEFORE LISTING A MUSIC SPACE AND/OR MUSIC
INSTRUMENT AND/OR MUSIC EQUIPMENT, OR ACCEPTING USERS. HOSTS SHOULD REVIEW
THEIR LOCAL LAWS BEFORE LISTING A SPACE ON MUSIC TRAVELER.
USERS MUST BE HOLDERS OF A PROPER INSURANCE WHICH COVERS POTENTIAL DAMAGES IN MUSIC
SPACES AND, WHERE APPLICABLE, MUSIC INSTRUMENTS AND/OR MUSIC EQUIPMENT.
If you do not agree to these Terms, you have no right to obtain
information from or otherwise continue using the Platform, its Contents and the
Services, and must exit immediately. Failure to use the Platform in accordance
with these Terms may subject you to civil and criminal penalties.
Certain areas of the Platform (and your access to or use of
certain aspects of the Services) may have different terms and conditions,
standards, guidelines, or policies posted or may require you to agree with and
accept additional terms and conditions. Unless otherwise stated under these Terms,
in the event of a conflict between these Terms and terms and conditions posted
for a specific area of the Platform, the latter terms and conditions will take
precedence with respect to your use of or access to that area of the Platform.
1. Host and User
Relationship
The Platform comprises a medium through which Hosts may create listings for
Music Spaces and/or Music Instruments and/or Music Equipment, and Users may Book
these directly with the Hosts.
You understand and agree that Music Traveler is not a party to any agreements
entered into between Hosts and Users, nor is Music Traveler a real estate
broker, agent or insurer. Music Traveler has no control over your conduct, that
of Users, and other Hosts of the Platform or any Music Space and/or Music Instrument
and/or Music Equipment, and disclaims all liability in this regard to the
maximum extent permitted by law.
2. Independent Contractor Relationships
If you choose to create a listing on Music Traveler, you first
have to be invited by us. You understand and agree that your relationship with Music
Traveler is limited to being a Host or User, as applicable, and an independent,
third-party contractor, and not an employee, agent, or joint venturer. You act exclusively on your own behalf and for
your own benefit, and not on behalf of or for the benefit of Music Traveler. Music
Traveler does not control, and has no right to control, your listing, your
offline activities associated with your listing, or any other matters related
to any listing, that you provide.
As a Host, you agree not to do anything to create a false
impression that you are endorsed by, partnering with, or acting on behalf of or
for the benefit of Music Traveler, including, without limitation, by
inappropriately using any Music Traveler intellectual property.
You acknowledge and agree that, by accessing or using the Platform, you agree
to be bound by these Terms, whether or not you have registered with the Platform.
If you do not agree to these Terms, then you have no right to access or use the
Platform.
If you accept or agree to these Terms on behalf of a company or
other legal entity or person, you represent and warrant that you have the
authority to bind that company or other legal entity to these Terms and, in
such event, “Host”, “you” and “your” will refer and apply to that company or
other legal entity or person.
3. Eligibility
The Platform, its Contents and the Services are intended solely for persons who
are eighteen (18) years of age (the “Minimum
Age”) or older. Any access to or use of the Platform, its Contents and/or its
Services by anyone under the Minimum Age is expressly prohibited. By accessing
or using the Platform, its Contents and/or Services, you represent and warrant
that you are the Minimum Age or older.
4. Host Vetting
For Hosts in the United States, Music Traveler may, in its sole
discretion and to the extent permitted by applicable law, perform a background check
and search and, where applicable, obtain reports from public records of any criminal
convictions or sex offender registrations in relation to any Host. Further, the Host
hereby gives consent to Music Traveler to conduct background checks as often as
required in compliance with federal and state laws and the Fair Credit
Reporting Act. The Host hereby agrees to provide any background or compliance
document upon request by Music Traveler, including, without limitation, a Good
Conduct Certificate.
For Hosts outside the United States, we may, in our sole
discretion and to the extent permitted by applicable law, perform a background check
and search, and where applicable, obtain the local version of background or
registered sex offender records or reports in relation to any Host. You hereby agree
and authorize us to use your relevant personal information, such as your full
name and date of birth, to obtain such reports from third parties, including,
without limitation, from Music Traveler’s vendors. The Host
hereby agrees to provide any background or compliance document upon request by
Music Traveler, including, without limitation, a Good Conduct Certificate.
5. How the Platform
and Services Work
In order to be able to use the Platform, you first need to
sign up with Music Traveler, which you can do through the Platform. When
signing up, you are obligated to provide Music Traveler with your personal
information, mobile telephone number and credit card data (which will be held
and processed by our third party payment provider (the “Payment Processor”), further details of which are set out in the
paragraph below and in our Privacy Policy). Upon successful completion of your
sign-up with Music Traveler, you will be provided with a personal account (your
“Account”), accessible to you by a
password of your choice. You agree to maintain accurate, complete and
up-to-date information in your Account. Your must not falsify any information
on your Account or relayed on the Platform or provided in relation to the
Services. Your failure to maintain accurate, complete, and up-to-date Account
information, including acts such as having an invalid or expired payment method
on file, may result in your inability to access and use the Platform.
As further described in the Privacy Policy, Music Traveler uses
the Payment Processor to link your credit card account to the Platform. The
processing of payments or credits, as applicable, in connection with your use
of the Platform will be subject to the terms, conditions and privacy policies
of the Payment Processor and your credit card issuer in addition to these Terms.
Music Traveler is not responsible for any errors by the Payment Processor.
You agree to be bound by and comply with any additional terms, conditions and
policies provided by the owner, tenant, and property manager of the Music Space
(collectively, the “Music Space Owners”)
relating to the use of a specific Music Space and/or Music Instrument and/or
Music Equipment, including, without limitations, compliance with building
security procedures, IT access and use procedures provided by the Music Space
Owners (the “Venue Policies”). The
Venue Policies may be provided in electronic format or in hardcopy format, and
some times may even be provided on the Platform.
You are responsible for all activity that occurs with respect to your Account,
including, without limitation, use of the Platform, its Contents and Services, and
the Music Space. Without limiting the foregoing, where other persons are brought
into the Music Space following a reservation made through your Account, you do
hereby agree to be fully responsible and to indemnify Music Traveler for any
violation of these Terms or applicable law, by-laws or regulations, even if
such violation was caused by such other persons.
6. Bookings and
Financial Terms
Music Traveler reserves the right to determine the prevailing
pricing or fees for Services provided on the Platform. Any fees which Music
Traveler may charge you for the use of the Platform, its Contents and Services,
and the Music Spaces, will be as set out on the Platform at the time of
purchase. Such fees are inclusive of any taxes payable, are due immediately at
Booking (as defined below), and are non-refundable. This no refund policy shall
apply at all times regardless of your decision to terminate your usage, Music
Traveler’s decision to terminate your usage, disruption caused to our Platform,
its Contents and Services, or the Music Space(s), whether planned, accidental
or intentional, or any reason whatsoever.
You do hereby agree that the User shall be charged fees based on the length of the
User’s intended Booking stay at the applicable Music Space (regardless of
whether the User, thereafter, makes use of the Music Space for a shorter
duration). If the User exceeds the amount of time for which the User Booked (as
defined below) a Music Space, then the User shall be charged for such excess
time, as well as an overage charge if such excess time conflicts with another
User’s Booked (as defined below) time. You do hereby consent to such excess
time charges and to such overage charge on breaching Users.
Music Traveler, at its sole discretion, may make promotional
offers with different features and different rates to any of our Hosts and
Users. These promotional offers, unless made to you, shall have no bearing
whatsoever on your offer or contract. Music Traveler may change the fees for
our Platform, its Contents and Services, or the Music Spaces or other
applications, as we deem necessary. We encourage you to check back on our Platform
or the Music Spaces or other applications, periodically, for such promotional offers
that may be beneficial to you.
“Booking” means a
limited license granted by the Host to the User to enter and use the listed
Music Space and/or Music Instrument and/or Music Equipment for the limited
duration of the confirmed booking, during which time the Host (only where and
to the extent permitted by applicable law) retains the right to re-enter the Music
Space and//or repossess the Music Instrument and/or the Music Equipment, in accordance
with the User’s agreement with the Host. Reference to “Book” or Booked” has the
same meaning as “Booking”.
7. Complaints; Damage and Security Deposit
A. Complaints
In the event the Host has
a complaint about Music Traveler, the Platform, its Contents and/or the
Services, a User or other Hosts, or any other issue in relation to the Terms, the Host shall send a written
complaint (email to suffice) to Music Traveler, after which Music Traveler
shall try to reach out to the Host within a reasonable period of time, to
address the Host’s concerns and resolve the matter. Complaints, inquiries or
questions can be sent to Music Traveler at info@musictraveler.com.
B. Damage to Music
Spaces or Instruments or Equipment and Security Deposits
As a Host, you are responsible for providing Music Space that is
inhabitable for the intended use and/or Music Instruments and/or Music
Equipment that is functional (including
any personal or other property you expressly avail to the User for use located
at the Music Space) in the condition it was in when you arrived. Users are
responsible for leaving the Music Space and/or Music Instruments and/or Music
Equipment (including any personal or
other property located at the Music Space) in the condition it was in when they
arrived. You acknowledge and agree that, as a Host, you are responsible for
your own acts and omissions and are also responsible for the acts and omissions
of any individuals whom you invite to, or otherwise provide access to, the Music
Space. In the event that you provide evidence of damage (“Damage Claim“) against a User, including, but not limited to,
photographs, you may seek to obtain payment of the cost of replacing the
damaged items with equivalent items directly from the User. For the avoidance
of doubt, you agree that you shall not and under these Terms are not permitted
to make a Damage Claim against Music Traveler for damages made to your Music
Space and/or Music Instruments and/or Music Equipment and/or any other
property, by any User or third party brought onto your Music Space by the User.
You may choose to include security deposits in your listings (“Security Deposits“). Each listing will
describe whether a Security Deposit is required for the applicable Music Space.
Music Traveler will try to address your requests and claims related to Security
Deposits, but Music Traveler is not responsible for administering or accepting
any Damage Claims by you related to Security Deposits, and disclaims any and
all liability in this regard.
If you have a Damage Claim for a confirmed Booking, you can seek payment from
the User through the Music Traveler Resolution Center (the “Resolution Center”). You may escalate
the Damage Claim to Music Traveler if the you and the User are unable to
resolve a Damage Claim among yourselves or through the Resolution Center. If you
escalate a Damage Claim to Music Traveler, the User will be notified of the
Damage Claim and given an opportunity to respond. If the User agrees to pay you
in connection with a Damage Claim, or if Music Traveler determines, in its sole
discretion, that the User is responsible for damaging a Music Space and/or
Music Instrument and/or Music Equipment, or any personal or other property
located at a Music Space, Music Traveler will collect any such costs from the
User and/or against the Security Deposit, and disperse it accordingly.
Music Traveler also reserves the right to otherwise collect
payment from the User and pursue any avenues available to Music Traveler in
situations in which Music Traveler has determined, in Music Traveler’s sole
discretion, that the User has damaged any Music Space and/or Music Instruments
and/or Music Equipment, or any personal or other property located at a Music
Space.
Both Hosts and Users agree to cooperate with and assist Music Traveler in good
faith, and to provide Music Traveler with such information and take such
actions as may be reasonably requested by Music Traveler, in connection with
any Damage Claims or other complaints or claims made by Hosts or Users, as
applicable, relating to Music Spaces and/or Music Instruments and/or Music
Equipment, or any personal or other property located at a Music Space
(including, without limitation, payment requests made under the Music Traveler
Host Guarantee) or with respect to any investigation undertaken by Music
Traveler or a representative of Music Traveler regarding use or abuse of the Platform
and/or its Contents and/or the Services. If you are a Host, upon Music
Traveler’s reasonable request, and to the extent you are reasonably able to do
so, you agree to participate in mediation or similar resolution process with a User,
at no cost to you, which process will be conducted by Music Traveler or a third
party selected by Music Traveler or its insurer, with respect to losses for
which you are requesting payment from Music Traveler under the Music Traveler
Host Guarantee.
Music Traveler may make a claim under a User’s homeowner’s, renter’s or other
insurance policy related to any damage or loss that the User may have caused or
been responsible for with regards to a Music Space and/or Music Instrument
and/or Music Equipment, or any personal or other property located at a Music
Space (including, without limitation, amounts paid by Music Traveler under the
Music Traveler Host Guarantee). You agree to cooperate with and assist Music
Traveler in good faith, and to provide Music Traveler with such information as
may be reasonably requested by Music Traveler, in order to make a claim under a
User’s homeowner’s, renter’s or other insurance policy, including, but not
limited to, executing documents and taking such further acts as Music Traveler
may reasonably request to assist Music Traveler in accomplishing the foregoing.
Security Deposits, if required by you, may also be applied to any fees due from
a User overstaying at a listing without your consent.
8. Host Conduct
You understand and agree that you are solely responsible for
compliance with any and all laws, rules, regulations, and tax obligations that
may apply to your use of the Platform, its Contents and the Services. In
connection with your use of the Platform, its Contents and the Services, you
may not and you agree that you will not:
N. contact another Host or User
for any purpose other than asking a question related to a Booking, Music Space
and/or Music Instruments and/or Music Equipment, or listing, or the Host’s or User’s
use of the Platform, its Contents and Services.
9. Intellectual
Property
A. Ownership
Music Traveler owns all
right, title and interest (including patent rights, copyrights, trade secret
rights, mask work rights, trademark rights, sui
generis database rights and all other rights of any sort throughout the
world) in the Platform, its Contents, the Services and the Host information,
and relating to any and all inventions (whether or not patentable), works of
authorship, mask works, designations, designs, know-how, ideas and information
made or conceived or reduced to practice, in whole or in part, in connection
therewith (collectively, the “Music
Traveler IP Rights”). In the event that any Music Traveler IP Rights do not
qualify as such and are deemed to be the Host’s intellectual property rights,
the Host hereby makes all assignments necessary to accomplish the foregoing
ownership by Music Traveler. The Host shall assist Music Traveler, at Music
Traveler’s expense, to further evidence, record and perfect such assignments,
and to perfect, obtain, maintain, enforce, and defend any rights assigned. The Host
hereby irrevocably grants Music Traveler a power of attorney and designates and
appoints Music Traveler and its agents as attorneys in fact to act for and in
the Host’s behalf to execute and file any document and to do all other lawfully
permitted acts to further the foregoing with the same legal force and effect as
if executed by Music Traveler.
B. Copyright Policy
Music Traveler respects copyright law and expects its Hosts to do
the same. It is Music Traveler’s policy to terminate in appropriate
circumstances, the Accounts of Hosts or other Account holders who repeatedly
infringe or are believed to be repeatedly infringing the rights of copyright
holders.
10. Representations
and Warranties
The Host
represents and warrants that: (i) the Host has
the legal capacity to be Party to and be bound by these Terms, to take a
Booking Request and the full right to accept the Services provided for herein,
and to provide the Music Space and/or Music Instruments and/or Music Equipment
to the applicable User; (ii) the Host owns, lawfully leases or is in
lawful possession of the Music Space and/or Music Instruments and/or Music Equipment, and has
lawful right to offer and provide the same on the Platform for use by
interested Users,
(iii) the Host is at or over the Minimum Age requirement
provided herein; (iv) the information provided and disclosed by the Host to
Music Traveler and the User shall be accurate, complete and up-to-date, and the
Host hereby represents and warrants that the Host has not and shall not falsify
and/or misrepresent any of said Host information; (v) the Host shall not
infringe, misappropriate or violate any intellectual property or other right of
any person or entity (including, without limitation, Music Traveler); (vi) the Host
shall comply with all applicable laws and Music Traveler rules surrounding the
Booking process and inhabitability and use of the Music Space for the intended
purpose, and/or the functionality of the Music Instruments and/or Music
Equipment; and (vii) if the Host’s ownership, leasing or possession of the
Music Space and/or Music Instruments and/or Music Equipment requires a license,
the Host has obtained the requisite license and said license is in full force
and effect.
11. Confidentiality
Except
as otherwise required by law, the Host agrees that any information shared between the
Parties (“Confidential Information”)
or provided by Users, in relation to the Platform, its Contents and the Services,
shall be treated as strictly confidential and shall not be disclosed to any third
party without the prior written consent of Music Traveler, except (a) to the Host’s
counsel, tax advisors, auditors, employees, officers and directors, (b) to
subsidiaries or affiliates of the Host, (c) to potential assignees of the Host,
(d) to any investors or potential investors of the Host, or (e) pursuant to an
applicable requirement of law. The Host is responsible for all of its
recipients’ conduct with respect to the Confidential Information.
12. Disclaimers
IF YOU CHOOSE TO USE THE PLATFORM, ITS CONTENTS AND THE SERVICES,
YOU DO SO AT YOUR OWN RISK. YOU HAVE TO BE AT LEAST OF MINIMUM AGE TO USE THIS
SERVICE, OTHERWISE YOU NEED A GUARDIAN TO USE THE PLATFORM FOR YOU. YOU
ACKNOWLEDGE AND AGREE THAT MUSIC TRAVELER DOES NOT HAVE AN OBLIGATION TO CONDUCT
BACKGROUND OR REGISTERED SEX OFFENDER CHECKS ON YOU OR ANY PERSON OR PARTY,
INCLUDING, BUT NOT LIMITED TO, USERS AND OTHER HOSTS. IF WE CHOOSE TO CONDUCT
SUCH CHECKS, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM WARRANTIES
OF ANY KIND, EITHER EXPRESS OR IMPLIED, THAT SUCH CHECKS WILL IDENTIFY PRIOR
MISCONDUCT BY A HOST OR USER OR GUARANTEE THAT A HOST OR USER WILL NOT ENGAGE
IN MISCONDUCT IN THE FUTURE.
THE PLATFORM IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED. WITHOUT LIMITING THE FOREGOING, MUSIC TRAVELER EXPLICITLY DISCLAIMS
ANY WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES
ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. MUSIC TRAVELER MAKES NO
WARRANTY THAT THE PLATFORM, INCLUDING, BUT NOT LIMITED TO, ITS CONTENTS AND THE
SERVICES, WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE, ON AN UNINTERRUPTED,
SECURE, OR ERROR-FREE BASIS. MUSIC TRAVELER MAKES NO WARRANTY REGARDING THE
QUALITY OF ANY LISTINGS, MUSIC SPACE AND/OR MUSIC INSTRUMENTS AND/OR MUSIC
EQUIPMENT, HOSTS, USERS, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS,
COMPLETENESS OR RELIABILITY OF ANY COLLECTIVE CONTENT OBTAINED THROUGH THE PLATFORM.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM MUSIC TRAVELER
OR THROUGH THE PLATFORM WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH
USERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR
INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, INCLUDING, BUT NOT LIMITED
TO, ANY USERS AND OTHER HOSTS OR THIRD PARTIES. YOU UNDERSTAND THAT MUSIC
TRAVELER MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF HOSTS ON,
OR USERS OF THE PLATFORM, ITS CONTENTS AND/OR SERVICES OR THEIR COMPATIBILITY
WITH ANY CURRENT OR FUTURE HOSTS ON, OR USERS OF THE PLATFORM. YOU AGREE TO
TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER
USERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR
INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, INCLUDING, BUT NOT LIMITED
TO, HOSTS AND OTHER USERS, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN
PERSON REGARDLESS OF WHETHER SUCH MEETINGS ARE ORGANIZED BY MUSIC TRAVELER.
MUSIC TRAVELER EXPLICITLY DISCLAIMS ALL LIABILITY FOR ANY ACT OR OMISSION OF
ANY USER OR OTHER THIRD PARTY.
13. Limitation of
Liability
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY
LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE PLATFORM, ITS
CONTENT AND SERVICES, YOUR LISTING OR BOOKING OF ANY MUSIC SPACE AND/OR MUSIC
INSTRUMENT AND/OR MUSIC EQUIPMENT, VIA THE PLATFORM AND ANY CONTACT YOU HAVE
WITH USERS OF, AND OTHER HOSTS ON THE PLATFORM, WHETHER IN PERSON OR ONLINE,
REMAINS WITH YOU. NEITHER MUSIC TRAVELER NOR ANY OTHER PARTY INVOLVED IN
CREATING, PRODUCING, OR DELIVERING THE PLATFORM, WILL BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST
PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER
DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR
ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF
OR IN CONNECTION WITH THESE TERMS, FROM THE USE OF OR INABILITY TO USE THE PLATFORM,
FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH USERS OF, AND OTHER HOSTS
ON THE PLATFORM OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A
RESULT OF YOUR USE OF THE PLATFORM OR FROM YOUR LISTING OR BOOKING OF ANY MUSIC
SPACE AND/OR MUSIC INSTRUMENT AND/OR MUSIC EQUIPMENT, VIA THE PLATFORM, WHETHER
BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR
ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MUSIC TRAVELER HAS BEEN INFORMED OF
THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS
FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
14. Indemnification
The Host agrees to
indemnify and hold Music Traveler, its shareholders, directors, officers,
employees, heirs, successors, assigns, agents and other representatives,
harmless from any and all manner of User and/or third party actions, suits,
debts, sums of money, interest owed, accounts, controversies, agreements,
guaranties, promises, undertakings, charges, damages, judgments, executions,
obligations and reasonably incurred costs, expenses and fees (including
reasonable attorneys’ fees and court costs), counterclaims, claims, demands,
causes of action, liabilities, losses, damages and amounts paid in settlement
incurred, paid or sustained, including, without limitation, in relation to
Music Spaces and/or Music Instruments and/or Music Equipment, as applicable
(together, the “Claims”) that
they may suffer as a result of said User and/or third party Claims against them
arising out of a breach of the Host’s
representations and warranties under enumerated Paragraph 10 hereof or an
incident occasioned by the commission or omission of the Host in relation to
the User’s Booking and/or use of Music Spaces and/or Music Instruments and/or
Music Equipment.
15. Termination
Music Traveler may, in its sole discretion,
terminate, change, suspend, disable, add to or discontinue any aspect of the
Terms, the Platform, its Contents, the Services, Host Accounts and User Accounts,
at any time, without recourse to the Host or liability to Music Traveler. Music
Traveler may restrict, suspend or terminate your use of or access to the
Platform, its Contents or the Services, if we believe you are in breach of or
are attempting to breach these Terms or applicable law, or for any other reason
or no reason at all, without notice or liability (including, for example, if we
learn that you have provided us with false or misleading information, or
interfered with Users or other Hosts or the administration of the Platform, its
Contents and/or the Services).
In the event of the termination of the Terms for any reason: (i) the license granted to you in the Terms, the Platform, its
Contents, the Services, access to Users, other Hosts and your Account, will
immediately terminate; and (ii) you must immediately cease all use of the
Platform and destroy or erase all copies of the Platform in your possession or
control. Any use of the Platform after termination is unlicensed and is in
violation of the Music Traveler IP Rights. Music Traveler and its affiliates
reserve the right to refuse service, terminate Accounts, remove or edit Content
or cancel orders in their sole discretion.
If Music Traveler materially breaches a material provision of these
Terms, the Host may
terminate this Agreement (i) upon thirty (30) days’ written
notice (email to suffice) provided to Music Traveler, or (ii) by closing the Host
Account on the Platform.
16. Law and
Jurisdiction
A. Governing Law and
Arbitration
These Terms shall be governed by
and construed in accordance with the laws of the Republic of
Austria,
without
regard to the conflicts of laws provisions thereof. The Parties hereby waive (a)
any right to sue in any court that would otherwise have jurisdiction, and (b) to
have a jury trial. Any and all disputes or controversies arising under or
relating to the interpretation or application of the terms of the Terms or any
extension or modification thereof, or the asserted breach thereof by any Party,
shall be resolved through final and binding arbitration, as follows:
(i) if
you are a resident of the United States of America, any arbitration between you
and Music Traveler will be administered in New York City by the American
Arbitration Association (the “AAA”) under
its then-current Commercial Arbitration Rules, as modified by these Terms, and as
presided over by a single arbitrator chosen by the AAA; or
(ii) if you are a resident in any
other territory, any arbitration between you and Music Traveler will be
administered in Vienna, by the International Chamber of Commerce (the “ICC”), under its then-current Rules of
Arbitration, as modified by these Terms, and as presided over by a single
arbitrator to be chosen by the ICC.
In each situation, any arbitrator
so appointed shall be empowered to (a) in addition to awarding actual money
damages (but not punitive damages) against the Party found to have violated the
Terms, grant in his award, injunctive or other types of equitable relief, (b)
enforce specific performance of the Terms, and (c) prevent any continuing or
further violation of its terms. Judgment upon the award rendered in such
arbitration, shall be final, and may be entered in any court having jurisdiction
there. The cost of such arbitration shall be borne equally by the Parties,
except that each Party shall be responsible for its own attorneys’ fees.
B. Class Action
Waiver
You hereby agree to
waive any class action proceeding or Claim or counterclaim against Music Traveler,
its affiliates, successors or assigns, whether at law or equity, regardless of
which Party or third party brings suit. This waiver shall apply to any matter
whatsoever between the Parties hereto which arises out of or is related in any
way to these Terms, the performance of either Party, and/or your (i) use of the Platform, its Content and/or the Services,
(ii) use of your Account, (iii) Booking or use of Music Spaces and/or Music
Instruments and/or Music Equipment, or (iv) interaction with Users or other Hosts.
From the
foregoing, you and Music Traveler hereby agree that neither Party shall bring
any action against the other Party as a plaintiff or class member in any
purported class action or other representative proceeding. Further, unless you and Music Traveler
otherwise agree, no judge or arbitrator may consolidate more than one person's
Claims or otherwise preside over any form of representative or class
proceeding.
B. Prior Negotiations
and Mediation
The
Parties agree to prior negotiate or to mediate any dispute arising under these
Terms, before resorting to arbitration. In the event of any such dispute, the
Parties, within thirty (30) days of a written request for negotiation and/or mediation,
shall initiate negotiations and/or mediation, which shall be conducted in good
faith. As part of good faith negotiation and/or mediation efforts, the Parties
may appoint a mediator to guide the process. If the Parties are unable to resolve
the matter or to agree to a mediator, the Parties shall submit the matter to arbitration.
17. Assignment
These Terms and the
Services contemplated hereunder are personal to the Host and the Host shall not
have the right or ability to assign, transfer, or subcontract any obligations
under the Terms without the written consent of Music Traveler. Any attempt to
do so shall be void. Music Traveler shall have the right to assign, transfer,
or subcontract any obligations under the Terms, at its absolute sole
discretion, without the consent of the Host.
18. Notice
All notices under the
Terms shall be in writing, and shall be deemed given when (i)
personally delivered, or (ii) sent by confirmed telecopy, facsimile or
electronic mail (email) or other electronic means, or (iii) three (3) days
after being sent by courier or prepaid certified or registered mail to the
address of the Party to be given notice, as provided, or in the case of the Host,
the Host address indicated in the Host Account, or such other address as such
Party last provided to the other by written notice.
19. General
The failure of Music Traveler to enforce any right or provision of
these Terms will not constitute a waiver of future enforcement of that right or
provision. The waiver of any such right or provision will be effective only if
in writing and signed by a duly authorized representative of Music Traveler.
Except as expressly set forth in these Terms, the exercise by either Party of
any of its remedies under these Terms will be without prejudice to its other
remedies under these Terms or otherwise. In the event that any provision of the Terms shall be
determined to be illegal, unenforceable or excessively broad as to duration,
geographical scope or activity, then that provision shall be construed so that
the remaining provisions of the Terms shall not be affected, but shall remain
in full force and effect, and any such illegal or overly broad provision shall
be deemed, without further action on the part of any Party, to be modified,
amended and/or limited, but only to the extent necessary to render the same
valid and enforceable in the applicable jurisdiction. These Terms (along with
the agreements ancillary hereto, and all of the exhibits and schedules attached
hereto) contains and constitutes the complete and exclusive agreement between
the Parties concerning its subject matter and supersedes all prior or
contemporaneous agreements or understandings, written or oral, concerning the
subject matter hereof, except as specifically set forth herein and therein.
20. Territory-specific
Information
This Platform, its Contents
and Services, is for use by Hosts and Users in many territories and
jurisdictions around the world. Certain specific laws or information may apply
to you depending on the territory or jurisdiction in which you reside. Please
read the following information in the event it applies to you and your
territory or jurisdiction:
A. California
California
Civil Code Section 1789.3, grants California residents the right to receive the
following specific consumer rights notice:
The name, address of the provider of this service is Music
Traveler GmbH, Annagasse 1010, Vienna, Austria. Complaints regarding the service or requests to receive further information regarding use of this service may be sent to the above address or to support@musictraveler.com.
For
further information on your consumer rights as a California resident, you can
reach out to the Complaint Assistance Unit of the Division of Consumer Services
of the California Department of Consumer Affairs, which may be contacted in
writing at 1625 North Market Boulevard, Suite S202, Sacramento, CA 95834 or by
telephone at (916) 574-7950 or (800) 952-5210.
21. Third Party Beneficiary
These Terms do not and are not intended to confer any rights or
remedies upon any person other than you.
22. Contacting Music
Traveler
If you have any questions about these Terms please contact us at info@musictraveler.com
.
Music Traveler Insurance Policy
Effective Date 10/15/17
EUR 1 per booking (paid by the user) covers Music Traveler against all liabilities that may arise
due to an indeliberate accident during the use of the host’s premises (e.g. spilling liquid over an
instrument, smashing a music stand, etc.) up to an amount of EUR 100,000. and up to EUR
2,000 for general inventory (e.g. music stand, coffee machine, etc.)
The instruments and general contents are insured against physical loss or physical damage occurring during the period of insurance while at the named location(s) or within the territorial limits specified, subject to the following exclusions, basis of settlement and conditions:
Exclusions
1.
Wear and tear, gradual deterioration, inherent defect, moth or vermin;
2.
Maintenance, repair, restoration or any similar process;
3.
Aridity, humidity or extremes of temperature unless such loss or damage is caused by storm or fire.
4.
Loss from or damage in or on unattended vehicles, unless in the custody of a competent professional carrier.
5.
Electrical or mechanical fault or breakdown.
6. Loss or damage or liability directly or indirectly occasioned by, happening through or in consequence of war, invasion, acts of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power.
7.
Loss or damage caused by or resulting from confiscation, nationalization, requisition or destruction of or damage to property by or under the order of any government or public or local authority.
8. Any legal liability of whatsoever nature directly or indirectly caused by or ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion or nuclear fuel and the radioactive toxic, explosive or other hazardous properties of any explosive nuclear assembly thereof.