I can't sign up with Facebook or my email. What should I do?
What happens if my booking request is declined?
What happens if my booking request expires?
Can I book more than one space at a time?
How long do I need to wait before my booking request is approved?
Can I shorten my booking after it has begun?
Can I make changes to a booking request pending confirmation?
Can I make a booking request in advance for a space that hasn't published their available times?
How do I view my past bookings?
Is there a way to check the status of my booking?
Can I book a space for multiple days?
What should I do when the host is not at home?
I forgot something at the host's place. What should I do?
Why didn't I get an email notification/confirmation?
Is it possible to give someone Music Traveler gift vouchers for booking hours?
How do I add a space to My Favourites?
How do I use the search filters?
How do I search by neighbourhood within a city?
Can I write a review if my host cancels my approved booking?
How do I post a review?
How long do I have to write my review after my Music Traveler experience?
How do I delete or edit a review on Music Traveler I've posted?
May I bring and play my own instrument in a Music Traveler space?
May I play other instruments that I find in the Music Traveler space?
Someone complained about the noise during my booking hours. What should I do?
The space and/or instrument is not as promised by the host. What should I do?
An instrument was damaged during my booking hours. What should I do?
Why do I have to pay for insurance?
Who pays the insurance?
What is Music Traveler's Insurance Policy?
I can't find the space. What should I do?
How do I come back in if I need a short break and the host has left?
Do you have spaces available after midnight?
When is Music Traveler launching in my city?
What payment methods are available?
Do I get a full refund if I cancel my booking request?
What is a Music Traveler coupon code?
What is Stripe?
May I pay in other currencies besides Euros for my booking?
Must I pay first even if my host has not approved my booking?
May I pay with cash?
I don't have a credit card. Is there other possible payment methods?
How do I use a Music Traveler coupon code?
Why is my credit card getting declined?
How does the transaction fee work?
Who decides on the pricing of the spaces?
Who covers the taxes on transaction fees?
I couldn't start in time because the space was preoccupied. What should I do?
May I film my playing in the Music Traveler space?
Are there any age limitations or restrictions for Music Traveler Users?
What is Music Traveler's Cancellation Policy?
What is Music Traveler's User Refund Policy?
What happens if my hosts asks for more money?
Can Music Traveler expedite a booking authorization void or refund?
Are there any requirements before I can make a booking request on Music Traveler?
Is the information I provided to Music Traveler secure?
May I use other rooms at the space I booked, such as the toilet?
May I bring other people to a Music Traveler Space?
Try searching keywords instead, such as
Maybe it wound up in your spam folder. Otherwise, please wait 24 hours and if you still haven't received it, contact firstname.lastname@example.org.
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